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更新时间:2024-04-19Thank you Kai-Fu for joining me today to share your perspectives on the intersection of human cognition and artificial intelligence. Your book AI 2041 is about the wide-ranging implications of technology. How will artificial intelligence technologies shape the future of business? Kai-Fu: AI will be a ubiquitous and omni-use technology that brings dramatic changes to industries such as transportation, manufacturing, health care, retail- almost every imaginable industry. The technology behind AI is a set of algorithms that takes data and makes decisions, predictions, and classifications in ways that previously required human intelligence. If companies don't embrace AI, they will quite simply be left behind.You make the case in AI 2041 that there's an inevitability to the ubiquity of such technologies. You point out that we are dealing here not with new technologies but with ones that are already fully functional. Yet we've heard this before about technologies such as blockchain- -whose prospects now seem to have been exaggerated. On what do you base your belief? Kai-Fu: The most likely impact in the near term will be from extrapolations of robotic process automation (RPA) and natural language processing (NLP) technologies. Effectively, that means taking the workflow in your company and installing software to execute many elements more effectively.For example, if you have an HR department, AI could start by using NLP to help you sort candidates, propose the right candidates, or provide better matches for review. If that works well, it could directly send emails to these candidates and arrange interviews that can be scheduled without human intervention. Going further, it could potentially conduct salary negotiations, make offers, or triage among interviewers and their comments and try to find the right kind of offer for each candidate. And when that starts to show promise, you are likely to replace some of the people - -maybe even most of the people- -in your recruiting department. You might then start thinking about how to use AI for new employee orientations or for tracking employee performance. You might consider how it can help employee training or self-enrichment, and very soon you would see the value of AI within HR- you're getting more value at lower cost.
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