2021年世界就业和社会展望 Technological innovation is transforming every part of our lives. The ability toquickly and cheaply exchange large amounts of data and information has laid thefoundations for the rise of the digital economy and digital labour platforms.In bothdeveloped and developing countries businesses and consumers have embracedthis transformation， as services and goods are delivered in ways that are cheaperand more convenient.Digitallabour platforms are now part of our everyday lives.This transformation extends to the world of work. Digital labour platforms offer newmarkets for businesses and more income-generating opportunities for workers，including those who were previously outside the labour market.Such platforms areleading to changes not just to the organization of enterprises and work processesbut in many cases to the relationship between workers and businesses as well.lt is widely considered that the cOvID-19 pandemic has accelerated changes thatwere already under way， both in society and at work.These include the expanded useof digital platforms and related technological innovations like cloud computing andthe use of big data and algorithms.The result has been innovative ways of working，and flexibility for both workers and businesses. The remote working arrangementsadopted by many during the past year have brought a rise in e-commerce， e-servicesand online freelance work.For many who lost their jobs， in both developing and de-veloped countries， digital labour platforms have offered opportunities to earn someincome.Many businesses have relied on digitallabour platforms to keep operating，reach new markets and reduce costs. But there are challenges.This new business model allows platforms to organize workwithout having to invest in capital assets or to hire employees.Instead， they mediatebetween the workers who perform the tasks and clients，and manage the entirework process with algorithms. Workers on digital labour platforms often struggle tofind sufficient well-paid work to earn a decentincome， creating a danger of workingpoverty. Many do not have access to social protection， which is particularly con-cerning during a pandemic. They are frequently unable to engage in the collectivebargaining that would allow them to have these and other issues addressed. 【更多详情，请下载:2021年世界就业和社会展望】